Top customer service, have been loyal to a different mechanic for 10 years, went here on the off chance of a quick tire change, blown away by the service and professionalism, will be using again and again.
Celtic Motorcycles have restored my faith in professional Motorcycle services. After too many dodgy "mechanics" I'm delighted to take my beloved Honda Magna somewhere where it will be cared for and the bike, and I, are treated with respect. The friendly and professional service puts them well ahead of the rest of the pack.
Really lucky to have Celtic as my local. Friendly and well informed, I really would recommend them. Mike is definitely driven by passion and not by money and it really shows through his unbiased honest advice. As a learner and a female biker its sad to say some garages are a bit patronising but its not the case here at all. Mike is patient and happy to explain things I don't yet know but has never made me feel patronised. The rest of the team are also great and their knowledge and skills are spot on. Prices are very reasonable and when they've done work on my bike its been perfect.
Top customer service from these guys- bought my bike from them recently, travelled over 150 miles to get there but was taken care of from the moment I got to the train station. Bike was serviced, MOT'd and ready to roll, they hooked me up with Tax online, and I rode home a happy customer half an hour later. Needed some help a week later, called Mike, and he's been absolutely sterling since.
Celtic Motorcycles understand what good customer service means, can't recommend them enough!
Took the bike there for an MOT this morning, won't be going back to Thunder Road! Cheers chaps!
Great place for women bikers. Helpful, friendly and un-patronising.
Great to do business with. My 1st encounter with Mike was over the telephone regarding buying a Tiger Explorer from him. From his open and honest description of the bike, I paid a deposit over the phone without seeing it. I then travelled the 150 + miles to collect it. Bike was exactly as described. The customer experience was fantastic throughout.
During the 3 month warranty period a defect developed with the rear suspension. On contacting Mike, the issue was sorted without me having to return the bike to the shop. There was never any quibbling with the warranty (what a breath of fresh air compared to my previous experiences with various branded main dealer networks).
My customer experience with Mike and his dedicated team has been second to none, and has exceeded my expectations. Thank you for all of your help Mike.
I highly recommend Celtic Motorcycles, as Mike really does go the extra mile for his customers doing exactly what he describes on his website.
Kind Regards, Nick from Lichfield, Staffs
Recently had a major service on my bike here and they changed the chain and sprockets. Outstanding customer service and excellent quality work,my bike feels new. I would never consider going anywhere else. Thanks again to Mike and the boys.
Giving u guys a 5* as the help you have given my friend has been amazing. You really have made a difference to her life and given her back her freedom. There should be more peoplel like u guys in the world x
Emma (after helping her friend out and fixing her stolen/recovered bike).
Fantastic service and very knowledgeable guys.!!! And they also know how to fix scooters.
The guys are just brilliant. I took my Harley here to be checked over after an accident repair by another garage.
I was a little concerned - but Mike and the guys took time out of their day to measure the bike and check the sub frame, all at short notice. Their good advice and reassuring knowledge is a breath of fresh air.
Thankfully all was good and I rode away with peace of mind and happy in the knowledge of a garage I can confidently return to for further work in the future.
Also, there's great coffee !!!!
Can't recommend Mike and the boys highly enough, great service, great banter, very reasonable prices and FREE (ish) coffee, you will always receive a warm welcome even if you just pop in for some advice. All of the guys at Celtic are bikers and they always look after my bike with the same care as if it's their own.
Awesome set up thanks , great advice off Mike and the lads at Celtic motorcycles , they know their stuff about bikes , loving the new bars on my street bob.